Customer Service Representative

Vacancy

Salinas 7 Harris Place, Salinas, CA, United States (Fulltime)

Customer Service Representative

Enza Zaden in Salinas, CA is looking for a highly motivated administrative assistant professional to join our team.

What are you going to do?

We are looking for a Customer Service Representative for our office in Salinas, CA. You are the first point of customer contact for general inquiries about placing orders, pricing, product availability etc. You will be in close contact with the commercial team to build and maintain a strong business relationship with our customers by providing accurate service. Your goal is to deliver excellent customer service which will promote the loyalty of our customers. You will report to the Customer Service Supervisor.

We are looking for a proven customer relationship builder with excellent interpersonal skills. You have at least 5 years of experience in the Customer Service field. You have excellent organization and time management skills. You are computer proficient and able to learn new applications quickly. You can work independently. Traveling is infrequent but can be expected. Maintaining high confidentiality is very important in this job.

Your power

As Customer Service Representative, you are a dynamic person who takes initiative, is flexible and pragmatic, and able to portray and promote a positive image of the company’s vision, mission and values. You are highly dependable and a service-oriented team player. You have strong planning and organization skills. You can work independently, but you are also able to work in cross-functional teams and can connect with external vendors.

In short, you:

  • Minimum of 5 years in Customer Service experience.
  • Professional, assertive and clear communication skills (verbal and written).
  • Excellent organization and time management skills.
  • Computer proficiency with the ability to learn new applications quickly.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook)
  • Ability to work weekends and overtime
  • You have a valid driver’s license

Our power

Enza Zaden is a vegetable breeding company that develops vegetable varieties. We produce and sell the seeds of these varieties all over the world. Both for conventional and organic growers.

Our goal is to grant people access to healthy vegetables. Anywhere in the world. Every day, more than 460 million people worldwide eat our vegetables. So, we are getting there ... but there is still enough work to be done! Of course, we look further than present needs. In 2050, when there will be about 10 billion inhabitants on our planet, we also want to make sure that people have access to healthy vegetables.

To achieve this, our vegetable breeders work with the best that nature offers. Supported by state-of-the-art technologies to speed up our breeding process. And that is really necessary, because currently the development of a new vegetable variety takes at least 6 years. We focus on higher yield, resistance to diseases and pests and climate extremes such as heat and drought. And on taste, shelf life and nutrients. The results? Strong, healthy tasty and climate-proof vegetable varieties with higher yield per square meter and less need of crop protection products or fertilizer. In short, sustainability is truly in our DNA. Our head office in Enkhuizen is our home base, but we have colleagues all over the world. Enza Zaden is an independent family business, where around 2000 employees from more than 40 nationalities closely work together in international teams.

Interested?

Please submit your cover letter and resume via this link.