Customer Service Representative - USA, California, Salinas

Vacante

Salinas, California, EE.UU. - Intermediate vocational education (Jornada completa)

Customer Service Representative

Enza Zaden in Salinas, CA is looking for a highly motivated administrative assistant professional to join our team.

What are you going to do?

We are looking for a Customer Service Representative for our office in Salinas, CA. You are the first point of customer contact for general inquiries about placing orders, pricing, product availability etc. You will be in close contact with the commercial team to build and maintain a strong business relationship with our customers by providing accurate service. Your goal is to deliver excellent customer service which will promote the loyalty of our customers. You will report to the Customer Service Supervisor.

We are looking for a proven customer relationship builder with excellent interpersonal skills. You have at least 5 years of experience in the Customer Service field. You have excellent organization and time management skills. You are computer proficient and able to learn new applications quickly. You can work independently. Traveling is infrequent but can be expected. Maintaining high confidentiality is very important in this job.

Your power

As Customer Service Representative, you are a dynamic person who takes initiative, is flexible and pragmatic, and able to portray and promote a positive image of the company’s vision, mission, and values. You are highly dependable and a service-oriented team player. You have strong planning and organization skills. You can work independently, but you are also able to work in cross-functional teams and can connect with external vendors.

In short, you:

  • 2- 5 years in Customer Service experience.
  • Professional, assertive, and clear communication skills (verbal and written).
  • Excellent organization and time management skills.
  • Computer proficiency with the ability to learn new applications quickly.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook)
  • Ability to work overtime when needed.
  • Experience in the seed/agriculture industry is favorable.
  • You have a valid driver’s license

Our power

Enza Zaden is a vegetable breeding company that develops vegetable varieties. We produce and sell the seeds of these varieties all over the world. Both for conventional and organic growers. In order to explain this properly (and as briefly as possible) we have made an animation. For more than 80 years we are working with the best that nature offers. We support this with state-of-the-art technologies to speed up our breeding process. That is necessary, because currently the development of a new vegetable variety takes up 6 to 10 years.  The results? Strong, healthy, tasty, and climate-proof vegetable varieties with higher yield per square meter and less need of crop protection products or fertilizer.
Our strength? More than 2000 passionate colleagues worldwide working together on the vegetables of tomorrow. Therefore, we continuously invest in knowledge and skills.